Warranty
Centellax provides a comprehensive one-year factory warranty with all test and measurement products and all connectorized modules. This warranty is designed to provide peace-of-mind for your investment in Centellax products; we are committed to the quality of the products we offer, and we back this up with our guarantee.
Products covered by the Centellax factory warranty:
- Test instruments and accessories
- Connectorized modules (effective June 18, 2009)
The Centellax factory warranty coverage:
- Centellax warrants Centellax hardware products against defects in materials and workmanship, and that Centellax hardware products conform to Centellax published specifications
- Warranty does not cover abuse, negligence, shipping damage, or defects resulting from improper maintenance or calibration, customer-supplied software, interfacing or supplies, unauthorized modification or improper use of product, operation outside the published environmental specifications, or improper site preparation or maintenance
The Centellax factory warranty services include:
- All parts and labor necessary to repair or replace your damaged product
- Firmware and embedded software upgrades as required
- Recalibration for repaired or replaced products requiring calibration
- Return domestic shipment (expedited or international shipment is extra)
Term of the Centellax factory warranty:
- 12 month (1 year) coverage from the shipment date
- 36 month (3 year) extensions and 60 month (5 year) extensions are available for test and measurement products; warranty extensions must be secured while the product is still under warranty
- Repaired or replaced product warranted for 90 days or the balance of the original warranty coverage, whichever longer
To view complete warranty details: Standard Warranty
| Repair and Calibration Services For general service inquiries or to arrange for a repair or calibration of your equipment: |
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