Warranty

 

Centellax provides a comprehensive one-year factory warranty with all test and measurement products and all connectorized modules. This warranty is designed to provide peace-of-mind for your investment in Centellax products; we are committed to the quality of the products we offer, and we back this up with our guarantee.

Products covered by the Centellax factory warranty:

  • Test instruments and accessories
  • Connectorized modules (effective June 18, 2009)

The Centellax factory warranty coverage:

  • Centellax warrants Centellax hardware products against defects in materials and workmanship, and that Centellax hardware products conform to Centellax published specifications
  • Warranty does not cover abuse, negligence, shipping damage, or defects resulting from improper maintenance or calibration, customer-supplied software, interfacing or supplies, unauthorized modification or improper use of product, operation outside the published environmental specifications, or improper site preparation or maintenance

The Centellax factory warranty services include:

  • All parts and labor necessary to repair or replace your damaged product
  • Firmware and embedded software upgrades as required
  • Recalibration for repaired or replaced products requiring calibration
  • Standard return shipping both domestically and internationally

Term of the Centellax factory warranty:

  • 12 month (1 year) coverage from the shipment date
  • 36 month (3 year) extensions and 60 month (5 year) extensions are available for test and measurement products; warranty extensions must be secured while the product is still under warranty
  • Repaired or replaced product warranted for 90 days or the balance of the original warranty coverage, whichever longer

To view complete warranty details: Standard Warranty

Repair and Calibration Services
For general service inquiries or to arrange for a repair or calibration of your equipment:
toll-free: +1.866.522.6888
email: service [at] centellax [dot] com
hours: 8:00am-5:00pm, PST Mon-Fri

 

All Rights Reserved © 2012 Centellax